Shipping policy
Welcome to our shipping information page! We're dedicated to ensuring that your order reaches you swiftly, securely, and at a reasonable cost. Here's everything you need to know about our shipping methods, rates, and policies.
Free Shipping on Orders Over £500
We're excited to offer free shipping on all orders exceeding £500. This offer automatically applies at checkout, so you can shop without worrying about additional shipping costs.
Shipping Rates
Our shipping fees vary based on the total value of your order and the speed of delivery. Here's a breakdown of our shipping options:
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Express Shipping (5-7 Days):
- Orders ranging from £1.00 to £49.99: £9.99 GBP
- Orders ranging from £50.00 to £150.00: £9.99 GBP
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Standard Shipping (Up to 2 Weeks):
- Orders ranging from £1.00 to £49.99: £4.99 GBP
- Orders ranging from £50.00 to £150.00: £4.99 GBP
- Orders of £500.00 and above: Free
Order Processing
Please note that the shipping time frame begins once your order has been processed and dispatched from our warehouse. Order processing typically takes 1-2 business days.
International Shipping
Currently, we ship only within the United Kingdom. However, we're working on expanding our reach to international customers. Stay tuned for updates!
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
Delivery Issues
If you encounter any issues with your delivery, such as delayed arrival or missing packages, please contact us immediately at +44 748 2999501. Our customer service team is here to assist you.
Return Policy
We strive for complete customer satisfaction. If you're not happy with your purchase, please refer to our return policy for details on how to make a return.
Thank you for choosing us for your shopping needs. We're committed to providing you with a smooth and pleasant shopping experience.